Help & FAQ

Clear answers for smarter saving and selling.

Find quick answers about discovering vouchers, using discounts, visiting participating merchants, growing a business with Bachat Deals and getting support when you need it.

Bachat Deals frequently asked questions and customer support
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Customers

Learn how to discover vouchers and use them at participating stores.

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Merchants

Understand how vouchers can help increase visits and sales opportunities.

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Support

Contact the Bachat Deals team for app, voucher or merchant queries.

Customer basics

Using Bachat Deals as a customer.

What is Bachat Deals?

Bachat Deals is a mobile app where customers can find discount vouchers and use them by visiting participating stores or shops.

How does a customer save money?

A customer finds a voucher in the app, visits the related merchant and avails the discount according to the voucher details.

Do customers need to visit the store?

Yes. The business model is based on using vouchers at stores, shops or participating merchant locations.

Voucher usage

How discount vouchers work.

What information should customers check before using a voucher?

Customers should check the merchant, discount value, offer instructions and any conditions shown in the app before visiting the store.

Can a voucher be used for every product?

Voucher use depends on the offer details provided for that merchant. Customers should follow the voucher instructions in the app.

Why are vouchers useful?

Vouchers give customers a reason to choose a merchant and help them reduce their shopping cost.

Merchant basics

Using Bachat Deals as a merchant.

How can merchants benefit from Bachat Deals?

Merchants can use discount vouchers to attract app users, increase foot traffic, bring new customers and create more sales opportunities.

What type of merchants can join?

Shops, stores, restaurants, service providers and local businesses that want to promote customer-friendly offers can contact Bachat Deals.

Does Bachat Deals help merchants with visibility?

Yes. The app gives merchants a digital presence through voucher listings that are shown to customers interested in savings.

Account & app

Simple app-led experience.

The app is designed to make voucher discovery easy, quick and useful for customers.

Is Bachat Deals only a website?

No. The company has launched a mobile app. The website introduces the platform, helps users understand the service and provides contact options.

Can I contact support from the website?

Yes. You can use the contact form, phone numbers or email address provided on the Contact Us page.

Redemption clarity

Before visiting a shop.

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Check merchant

Confirm the merchant or store connected with the voucher.

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Read details

Review the discount value and offer instructions in the app.

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Use properly

Present the voucher as required at the participating location.

Privacy & safety

Website and form safety.

Is the contact form protected?

Yes. In this Laravel website, the contact form uses CSRF protection, validation, throttling and safe Blade output.

How is form data handled?

Messages submitted from the website are validated and stored for the team to review and reply.

How can I avoid incorrect voucher use?

Always read the voucher information inside the app and contact Bachat Deals support if you are unsure about a specific offer.

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Phone support

Call +92 305 548 7000 or +92 41 548 7000 for direct communication.

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Email support

Email contact@bachat.deals for app, voucher, merchant or partnership questions.